To complete your return, we require the purchaser’s name, email address, shipping address, order number and description of the item(s) returned.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To be eligible for a return, the product has to be returned in 30 days 

For hygienic and sanitary reasons, used items cannot be returned.

Additional non-returnable items:

  • Gift cards
  • Sealed Containers
  • Personal Care Products

The buyer is responsible for returning the item(s). We encourage our clients to send the return through a shipping method that provides insurance and tracking number. We are not responsible for damaged or lost returned merchandise. In the case of a lost or damaged return, a refund will not be issued.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable);

  • Any item that has been opened and is returned with a broken seal
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery